FAQ
Get the answers for all your questions about our software
General Questions
What is SourceWave?
SourceWave is an automated procurement management system designed by RightPay Africa. It streamlines the entire "Procure-to-Pay" cycle—from the initial purchase requisition and budget estimation to final supplier payment—ensuring your business maintains full control over spending and inventory.
How does SourceWave differ from a standard CRM or ERP?
While many systems handle sales or broad accounting, SourceWave focuses specifically on the mechanics of purchasing. It provides granular tools for SKU management, automated 3-way matching (PO, Delivery Note, and Invoice), and a dedicated portal for your suppliers to interact with your business directly.
Implementation & Setup
How long does it take to get started?
Most businesses can be fully operational within a few days. The process involves three main steps: importing your product and supplier data, configuring your internal approval hierarchies, and inviting your vendors to the portal.
Can I import my existing data from Excel?
Absolutely. SourceWave includes a Bulk Import feature for both your Product/Service catalogues and your Supplier databases. This ensures you don't have to spend hours on manual data entry during the onboarding phase.
Does SourceWave integrate with my current accounting software?
Yes. SourceWave is built to work seamlessly with RightFinance 360. We also provide API access and integrations for Zapier, Gmail, Microsoft Outlook, and Slack to ensure your procurement data flows effortlessly across your existing tech stack.
Procurement & Workflow
How does the approval process work?
SourceWave replaces messy email chains with a structured Approval Process Management module. You can define specific "Review and Approval" tiers based on the department or the value of the purchase. Approvers are notified instantly, and every action is logged for audit purposes.
What is the "3-Way Matching" feature?
To prevent fraud and overpayment, SourceWave automatically matches the Purchase Order against the Receiving Note and the Supplier Invoice. If the quantities or prices do not align across these three documents, the system flags the discrepancy before payment can be issued.
Can I compare quotes from multiple suppliers?
Yes. The Supplier Quotation Management tool allows you to send Requests for Quotation (RFQs) to multiple vendors. Once they submit their bids through the portal, you can compare prices, lead times, and terms side-by-side to make the most cost-effective decision.
Vendor & Security
What can a supplier see in the Vendor Portal?
Suppliers have a restricted view. They can manage their own company profile, upload products they offer, track the status of their Purchase Orders, and submit digital invoices. They cannot see your internal budgets or information regarding other suppliers.
Is my data secure?
Security is a core pillar of our platform. SourceWave provides advanced data security by allowing administrators to set granular permissions. You decide exactly who has the authority to view, edit, or approve data, protecting your company’s sensitive financial information.
Do I need an IT specialist to manage the system?
No. One of the primary advantages of SourceWave is that it is designed to be user-friendly. Because the process is automated and cloud-based, you do not need to depend on IT professionals for daily operations or real-time data retrieval.
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